All orders are shipped via USPS mail for both domestic (US) and international orders. We make every effort to ship orders as fast as possible. For monthly club shipments, we work to have all orders out within 2 weeks. If there is a delay beyond this we will contact you to let you know when we expect to ship. Please see our Full Shipping Policy for complete details and pricing.
Returns & Exchanges
Because our fabric is often used to make very personal items we are not able to accept returns except for quality issues (this includes monthly club bundles). Gift Cards are not eligible for return but can be shared or gifted to someone else.
Occasionally, we offer items we are eagerly anticipating for presale to make sure our customers don't miss out. Please keep in mind that if you are ordering a presale item that the fabric is not in stock when you place your order. It will ship out as soon as we receive the fabric from the manufacturer. In most cases, presale items will ship within 24 hours of the fabric arriving in our shop. We make every effort to get your bundles into your mailbox as quickly as possible.
There is no need to separate your presale order from other items in your cart. We will ship the in stock items immediately and the presale items will ship when available. Your credit card will be charged the full amount at check out.
Our rewards program gives you 1 point for every dollar spent on our site. You can then redeem these reward points for free shipping, dollars off or a percentage off your any full price or permanently marked down items in your shopping cart. Rewards coupons cannot be combined with any other coupon codes. Because our monthly club subscriptions are run through a different website the rewards program cannot be used for your monthly club. Rewards have no monetary value and cannot be exchanged or returned.